Returns can be made within 14 days of receiving the delivery (return must be shipped by day 14). The package may be opened upon receipt but all items must be returned unused (in the same condition as when received). All original packaging must also be returned unused. Items returned after 14 days of receiving the delivery will be sent back to the customer. Please note we do not refund shipping fees.
 
Please note that in these exceptional times it may take us longer than usual to handle your return. Thank you for your patience.
 
Please note that your return may be affected during peak periods (e.g. holidays, sale and new releases).
 
In case of a product defect, please send an image of the defect to shop@ceebeelondon.com.
 
For more information about our returns policy, please visit our FAQ.

Orders are typically shipped within 2 - 4 business days depending on availability and credit verification. However during our sale period, delivery times will be longer (5-6 business days).
Please be aware that requests for changing orders will result in your current order being cancelled and a new one being created. 
Ceebeelondon.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery.

*DELIVERY TIME DOES NOT INCLUDE WEEKENDS OR PUBLIC HOLIDAYS* 

Whilst we aim to ship orders as quickly as possible there may be longer waiting times during busy periods. If you are not present when delivery is made royal mail should leave a card with your tracking number enabling you to collect your order from your local depot.

Delivery options for UK residents: 
    •    Standard Delivery: All orders are subject to a £6.00 shipping fee and sent via DPD.
 
INTERNATIONAL ORDERS
CeeBee London ships worldwide using Fed Ex & DHL, please select your destination at checkout. International orders will typically be delivered within 5-7 days of being dispatched. Any duties and taxes to be paid will be calculated at checkout.